![]() Try to install all the updates on your computer. If any hardware/software changes are made to the machine, then again it might be the driver issue.īy following below steps your issue might get resolved. If this is the first time installation of scanner on the computer, it might a The preferred scanning drivers( WIA drivers) might not be there on the computer. ![]() What are the other recent hardware/software changes made to the machine?Īs per my understanding there could be certain reasons for the scanner not working: Have you installed this scanner first time on the PC?ģ. What is the OEM build installed on the PC?Ģ. I understand your concern and I will certainly help you in resolving this issue.īefore going forward if you could answer a few questions then it will be easy for me to provide you more effective solutions.ġ. With the issue description, I understand that you have Fujitsu iX500 scanner, but it do not scan even after installing the setup from the disc. Thank you for posting your query on Microsoft Community.
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